Fight, Flight, or Freeze Releasing Organizational Trauma Matty Stratton @mattstratton linkedin.com/in/mattstratton WTF is SRE Conference 2021 Sponsored by Cisco
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Content Warning: Discussion of trauma and posttraumatic stress @mattstratton
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I am a trauma survivor I am not a mental health professional @mattstratton
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Humans are not zebras @mattstratton
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“Animals in the wild are not traumatized by routine threats to their lives, while humans, on the other hand, are readily overwhelmed and often subject to the traumatic symptoms of hyper arousal, shutdown and dysregulation.” – Dr. Peter Levine @mattstratton
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Nuanced @mattstratton
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• Trauma occurs when one’s solution (active response to threat) does not work • Trauma can result from real or perceived threats • Trauma is subjective and relative @mattstratton
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How does this apply to an organization? @mattstratton
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Hyperarousal fight or flight @mattstratton
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Hypoarousal freeze @mattstratton
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Inappropriate response @mattstratton
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@mattstratton
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Identify your organization’s window of tolerance @mattstratton
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“Resilient organizations are not traumatized by routine threats to their mission or business. Non-resilient organizations are readily overwhelmed and often subject to the symptoms of overreaction, shutdown and lack of regulated effort.” – Matty Stratton (Not a doctor) @mattstratton
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Regulate @mattstratton
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Organizational somatic experiencing @mattstratton
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“contributing factors” “root cause” @mattstratton
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Game days @mattstratton
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Planned failure injection @mattstratton
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Process failure @mattstratton
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Cognitive distortions @mattstratton
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Polarized thinking @mattstratton
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Overgeneralization @mattstratton
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Fortune telling @mattstratton
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Control fallacies @mattstratton
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Self-care @mattstratton
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Context switch @mattstratton
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Allocate mental bandwidth @mattstratton
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Treat yourself @mattstratton
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“The weeks that I am on-call, I schedule wine with my girlfriends or plan to go out for my favorite dinner…this can be a really rough week, but I have something to look forward to” –Ana Medina, Gremlin @mattstratton
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Stay healthy @mattstratton
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Tips from the twittererverse @mattstratton
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And if all else fails… @mattstratton
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“Resilient strength is the opposite of helplessness.” –Dr. Peter Levine @mattstratton
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https://speaking.mattstratton.com @mattstratton
